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QUESTION

My RTD4 won't sync. What should I do?

ANSWER

If your RTD4 will not sync, first verify that your internet connection is stable and that you are signed into the correct HP Tuners account within the TDN application. Restart the device and application, then attempt the sync again. If the problem persists, contact our our team and include screenshots of any error messages along with your order number so we can assist with troubleshooting.

TIPS

- Verify internet connection.
- Verify TDN account login.
- Restart the RTD4 and TDN application.
- Update the TDN application if prompted.

Submit screenshots of any errors when contacting support.

Tags:

RTD4, HP Tuners, TDN, Troubleshooting, Devices

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Time Required:

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