QUESTION

Why do order numbers matter for Tune Requests and tune updates?

ANSWER

Every tune purchased from ZFG Racing is associated with a unique order number. Using the correct order number helps us identify the specific tune being referenced, previous revision history, and related vehicle information.

If multiple tunes are purchased under the same order number, additional clarification may be needed before processing can begin. For the smoothest experience, we recommend purchasing tuning packages, additional tunes, tune updates, and tune upgrades as separate orders whenever practical.

TIPS

• Always use the order number associated with the tune being discussed.

• If requesting a complimentary Tune Update after purchasing parts, use the parts order number as the new order number.

• If multiple tunes were purchased under a single order number, be prepared to specify which tune is being updated.

• Purchasing tunes, tune updates, and tune upgrades as separate orders helps reduce processing delays and clarification requests.