Terms & Conditions: Please see our Terms & Conditions for complete details. 

 

​Custom tuning files and services are non-refundable and non-transferable!
You may not use your custom tuning file on any other vehicle or transfer our service, used or unused, to any other customer.

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Merchandise Returns will only be accepted within 30 days of the customer receiving the product, and ONLY if a Return Merchandise Authorization (RMA) has been issued.

• RMA must be requested via email to sales@tunedbyzfgracing.com

• Returns must be brand new and in their original, unopened packaging.

• A restocking fee of up 25% may be applied to all items sold on this website or invoiced by ZFG RACING LLC. Restocking fees are TBD and agreed upon at time of RMA issue.​​

• Special order items and electronics are not able to be accepted for return.​​​

• If a customer changes an address, or enters an incorrect address, when placing the order, the customer is responsible for any address change/correction fees billed by the carrier.

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Order Cancellations are subject to a 5% cancelation fee.

• Cancelation fee to be determined at the time of cancelation.

• Cancellations must be requested via email to sales@tunedbyzfgracing.com

Lead times and availability vary by item and manufacturer. 

• Please allow 3-6 business days for order processing.

• Most parts are shipped directly from the manufacturer or supplier. ​​

• Tuning devices and select parts/accessories ship from ZFG Racing.

• If your order contains items shipping from multiple locations, you may receive separate shipments. 

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For estimated lead times or additional details about a specific item, feel free to email us at sales@tunedbyzfgracing.com​ and include the product link or part number for reference.